Terms & Conditions

1. Acceptance of Terms

By accessing and using SalonDesk ("the Platform"), a product by Drakilo, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

2. Description of Service

SalonDesk provides a comprehensive Software as a Service (SaaS) solution for salon management, including appointment booking, queue management, staff tracking, and analytics. We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.

3. Account Registration & Security

• You must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are fully responsible for all activities that occur under your account.
• You must immediately notify us of any unauthorized use of your account.

4. Subscription and Payments

Our platform is offered on a subscription basis.

• Fees are billed in advance on a recurring schedule based on your chosen plan.
• All payments are non-refundable unless otherwise stated in writing.
• We reserve the right to change our pricing upon providing reasonable notice to active subscribers.

5. User Data and Privacy

You retain all rights to the data you upload to the platform (customer lists, staff details, etc.). By using the service, you grant us a license to host, store, and process this data solely for the purpose of providing the service. Our handling of your data is governed by our Privacy Policy.

6. Acceptable Use

You agree not to use the Platform to:

• Violate any local, state, national, or international law.
• Transmit any malicious code, viruses, or harmful scripts.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Reproduce, duplicate, copy, sell, or resell any portion of the service.

7. Limitation of Liability

To the maximum extent permitted by law, Drakilo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Platform.

8. Contact Information

If you have any questions about these Terms, please contact us at [info@drakilo.com].