Privacy Policy

1. Introduction

Welcome to SalonDesk (by Drakilo). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our SaaS platform and related services.

2. Information We Collect

We collect several types of information from and about users of our Platform, including:

• Personal Data: Name, email address, phone number, and billing details when you register for an account.
• Salon Data: Information about your business, staff, services, and customers that you input into the platform.
• Usage Data: Information about how you access and use the platform, including IP addresses, browser types, and interaction metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process transactions and send related information.
• Manage your account and provide customer support.
• Analyze usage patterns to improve our platform.
• Communicate with you about updates, offers, and new features.

4. Data Security

We implement industry-standard security measures to protect your personal information and salon data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Data

We do not sell your personal data. We may share information with trusted third-party service providers (such as hosting partners and payment processors) who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. To exercise any of these rights, please contact our support team.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [info@drakilo.com].